Booking

When booking a service through Party Popping Events, LLC, we require that all decorating services are booked at least thirty (30) days prior to the event date.  If Party Popping Events, LLC, is available for a last-minute order or service, a rush service fee may apply.

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Events are not officially booked with Party Popping Events, LLC until the Client has:

1. Reviewed and signed the Event Decorating Terms & Conditions

2. Reviewed and signed the Event Decorating Service Agreement

3. Paid the Retainer, Amount, or Percentage of the service due.

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Party Popping Events, LLC will provide the Client with the due dates for payment, including the “Save the Date” retainer and final payment, prior to the event date.   After the balance of the service is determined by Party Popping Events, LLC, the Client is responsible for paying the balance of the service in full prior to the event date.

 

The Client may be asked to provide Party Popping Events, LLC with any inspiration photos to assist in planning the design décor.  Please keep in mind that these will be used for “inspiration purposes only” and we will not promise that our design will look exactly like the photo you may have provided.

 

“Save the Date” Retainer

A “Save the Date” retainer is required for Party Popping Events, LLC to reserve any event dates.  The “Save the Date” retainer is non-refundable. The Client will be required to pay a retainer fee of at least $150.00 or 20% of the total balance due. The “Save the Date” retainer covers items such as the ordering of supplies and materials, labor, other expenses.  If the Client wishes to cancel the service, any payments made towards the “Save the Date” retainer are non-refundable and forfeited.

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Rescheduling & Cancellations

Rescheduling

The Client may reschedule an event through Party Popping Events, LLC.  However, Party Popping Events, LLC must receive a written notice of rescheduling, postmarked or emailed within fourteen (14) days (weekends included) of the event. If a written notice is not received within the fourteen (14) day period, the Client will assume a $100 rescheduling fee.  The Client may request to reschedule the event for another date and time, without being charged a rescheduling fee if the written notice was received within the fourteen (14) days period. 

 

The Client may request to reschedule the event for another date and time, (if the date and time is available to The Balloon Artist / Decorator) within one (1) year of the original event date.  Refunds of any kind will not be issued.

 

Cancellations

The Client may cancel an event though Party Popping Events, LLC.  However, Party Popping Events, LLC must receive a written notice of cancellation, postmarked or emailed, within fourteen (14) days (weekends included) of the event. If a written notice of cancellation, postmarked or emailed, is not received by within the fourteen (14) day period, the Client will assume a $100 cancellation fee.   

 

The Client may request to reschedule the event for another date and time, (if the date and time is available to the Balloon Artist / Decorator) within one (1) year of the original event date.  Refunds of any kind will not be issued. 

 

Reductions & Changes

Removing or adding decorations, or making any last-minute changes to a service cannot be completed after the Event Decorating Terms and Conditions and Event Decorating Service Agreement has been signed. A separate order may be placed for any additions the Client wishes to have for the event.  However, it is at the sole discretion of Party Popping Events, LLC whether or not that order is accepted or declined. If the new order is accepted, it will be subject to the terms and additional fees as stated in this agreement.

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Party Popping Events Installations

There will be a delivery and installation fee, figured into the pricing for the event during the booking stage.  Failure to have the entire balance paid for, regardless the dollar amount, will result in a cancelled installation and forfeited payments, which cannot be refunded or transferred.

 

Party Popping Events, will arrive at the venue at designated time for installation, unless circumstances arises beyond our control (i.e., traffic accident or congestion, other emergencies).  Our team will need to unload the equipment and decorations to the designated area, set up a designated working space, free from interruption or traffic from other vendors.

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Should inclement weather or other unforeseen circumstances outside of the Client’s or Party Popping Events, LLC’s control, keep us from completing the planned delivery or installation, an alternate indoor or covered delivery location must be provided.  No refunds will be given.  The time designated for the installation will be utilized, however, any time left over after installation is complete, is not subject to discounts or refunds.

 

The Client or a representative of the Client with authority to make décor decisions, must be present on site while Party Popping Events, LLC, it’s contractor(s), or employee(s) is on site.  The Client or a representative must be on time as expressed in the Agreement.  We cannot be held responsible for delays (or incomplete décor) if not allowed a reasonable amount of time to complete décor services as described in this Agreement.  If the Client or representative is late, an hourly fee may be added to the invoice. 

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Outdoor Events

By signing the Event Decorating Terms & Conditions and Event Decorating Service Agreement, the Client acknowledges that decorations may be affected by temperature and humidity, something that Party Popping Events, LLC cannot be held liable for.

 

In addition, Party Popping Events, LLC will not be held liable for the reaction of any balloon decorations to the weather conditions or uncontrollable acts of nature, including but not limited to, sunshine, rain, wind, or extreme heat or cold weather, and other atmospheric conditions that may dramatically affect the balloon decor.  Due to the general nature of balloons, we CANNOT guarantee that your classic balloon décor, deliveries, and balloon sculptures will remain perfect and intact when used outdoors or be guaranteed to withstand inclement weather.  The Client should have an indoor contingency plan in place to include an indoor location for deliveries and setup. 

 

In the event there is a situation that prevents Party Popping Events, LLC from installing the decorations in the original location at a venue, the Client is responsible for making arrangements or having for a backup contingency plan in place at an indoor location for deliveries within close proximity to the original venue.   It is clearly understood that there will be no refunds or discounts for loss, breakage, or failure to produce the expected product due to factors outside and beyond our control. The Client’s failure to make backup/contingency arrangements, will result in their payments being non-refundable, non-transferable and forfeited.   All Sales Are Final.

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Fees

Delivery fees usually starts at $50 and depends on the distance of the event or the type of vehicle used for the delivery. Standard delivery zones are within 15 miles of our base.  An additional $2 per mile will be assessed for areas beyond our standard delivery zones.

 

Installation fees of $50.00 and up, will be applied to decorations such as balloon garlands, columns, arches, balloon bouquets, backdrops and rentals. 

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Striking fee:  If you would like us to remove all the balloon decorations after the event, you will be charged with a striking fee of $50.00 or more for Events ending before 9:00 p.m. and $80 or more for Events ending after 9:00 P.M.

 

Rush order fees includes services that are booked less than thirty (30) days before the event. Clients are subject to a rush order fee of $100.00.

 

Cancellation Fees are applied to the service if a written notice of cancellation is not received within the fourteen (14) day period. The Client will assume a $100 cancellation fee.

 

All fees must be paid in full prior to the event date.

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Children and Pets

Because of the danger of suffocation and choking hazard, adult supervision is required.  Children under 9 years of age and pets can choke on uninflated or broken balloons.  Keep uninflated and broken balloons away from children and pets.  Discard broken balloons immediately in a proper trash receptacle.  The Client is responsible for supervising all use, and preventing all misuse or abuse of balloons, equipment and materials related to the event.

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